New Poll - What’s Your Lowest Volume Day?

by Mortuary Transport Expert ~ August 10th, 2008

Here’s the first poll on my site.

I’m curious if anyone is tracking what days they get the most and least calls for mortuary transportation or other funeral related calls.

Perhaps you wonder why this information is important to track?

If you have one day that is statistically slower than others, this information can make your decisions a lot easier about staffing, special offers and time management for perhaps more important things like family, leisure time, etc.

Do you agree?

This poll is open to everybody.

What Is Your Lowest Volume Day Of The Week?

View Results

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The Ultimate Competitive Advantage

Donald Mitchell. Berrett-Koehler Publishers 2003, Hardcover, 334 pages, $11.83

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Free Condolence Card Graphics

by Mortuary Transport Expert ~ August 10th, 2008

One of the projects I put together was some graphics for condolence cards.

They would have a nice graphic on the front, with either a hand written note or hand written font printing the Funeral Home name on the inside with an appropriate sentiment.

These would then be left with the family at a house call or with the family they were present at a medical facility.

I didn’t follow through with this project because there didn’t seem to be a lot of interest at the time.

I’m offering these seven graphics zipped in a file for free download to use for your funeral service, whether you’re a transportation agency or a funeral home/cemetery. The text is the same on all the graphics, the background is different to provide some variety.

The actual size of each graphic is 1350 x 675 pixels, which when printed at 300 dpi will be 4.5 x 2.5 inches, which will center fine on an A2 size card, which you can get at any office supply store. An A2 card is the same size as a quarter of an 8 1/2 x 11 sheet of paper.

You can download these graphics here. They are zipped and the file size is 2.92 MB.

Let me know what you think in the comments section.

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Mortuary Transport (Denver Metro)

by Mortuary Transport Expert ~ August 9th, 2008

Here’s another craigslist ad for transport positions in Denver.

Let me know if you want me to post your help wanted ad, and I’ll link to your site if you have one, or build a site for you if you need one. I got a few jobs by people finding me on the web.

Mortuary Transport (Denver Metro)

Reply to: dtfeir@yahoo.com
Date: 2008-08-08, 5:13PM MDT

Mortuary service looking for a clean cut, well mannered individual for a full time, on call position. We transport the deceased from the place of passing to funeral homes. This is a ‘hands on’ position. We provide the vehicle, fuel, equipment, training, etc. Please email your resume to David and if it appears you will be a good fit, we will contact you.   
Location: Denver Metro
Compensation: $24,000+
Principals only. Recruiters, please don’t contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.


Choosing a Career in Mortuary Science and the Funeral Industry (World of Work)

Nancy Stair. Rosen Publishing Group 2001, Library Binding, 64 pages, $12.00

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The body that wasn’t dead

by Mortuary Transport Expert ~ August 7th, 2008

Here’s a story about a man who was carried to the morgue en masse with a bunch of other dead bodies, and woke up thirsty.

I was sometimes worried that something like this would happen to me, a body not really being dead when I picked it up and transported it. One of the funeral homes we worked for required some nasty smelling aerosol spray to be applied to the face of the decedent before putting them in the cooler. It was meant to keep the tissues from drying out, etc. I always figured that if someone was faking their death, that stuff would make them move for sure, or kill them.

Early on when I first started mortuary transport, I heard a story from a nurse about something like that happening at a convelescent hospital she worked at about 20 years earlier.

This guy came to pick up a “Mr. Jones” who was sharing a room with his brother, also a “Mr. Jones”. The nurse was getting ready to escort the funeral person to the body when an emergency happened where someone fell and cut their head. The funeral person went about his business, wrapped and loaded the body, and was down the road when the body supposedly moved then sat up. The driver pulled over, got out and ran, abandoning the vehicle.

A few minutes later, highway patrol calls the nurse saying he found their missing patient. Of course, the driver took the wrong body!

What story do you have? Go ahead and share in the comment section.

‘Dead’ Man Awakens Before Autopsy, Shocks Doctors by Asking for Glass of Water

An Indian man who was knocked unconscious during a stampede of thousands of religious pilgrims on a steep Himalayan mountain path woke up as doctors were preparing to perform his autopsy, the Times of India reported.

Mange Ram, 19, lost consciousness in the stampede that killed 150 people and was triggered by rumors of a landslide leading to a Hindu temple devoted to the goddess Naina Devi.

Ram awoke in the hospital morgue Sunday in the northern Indian state of Himachal Pradesh.

“When I woke up, I was in the middle of a row of bodies waiting for post mortem,” he told the Times. “My throat was parched and I asked for water. Towering over me the doctors and nursing staff at Anandpur Sahib Civil Hospital looked dazed. They must have been surprised to see a dead man come alive like that.”

Sat Pal Aggarwal, a doctor on the pilgrimage, said little was done to see if victims of the stampede were still alive.

“People were dumped quite haphazardly into trucks without following any procedure or checking if they were alive,” he told the Times.

Despite the huge loss of life, the pilgrimage continued only hours after the corpses had been cleared, according to the newspaper.

Click here to read more on this story from the Times of India.


India - Culture Smart!

Nicki Grihault. Kuperard 2006, Paperback, 168 pages, $5.20

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What about the smell?

by Mortuary Transport Expert ~ July 31st, 2008

Had a search phrase recently go to this site “do funeral homes smell of decomposition?”

I was concerned about that also when I first started in the mortuary transport business. When you don’t know what to expect, you try to expect the worst.

There’s a good reason why funeral homes DON’T smell of decomposition though. By law,they’re not allowed to have a body around long enough to decompose without embalming, burying or cremating the remains. Most funeral homes are sensitive to making sure their facility doesn’t smell bad, and there are all kinds of cleaning solutions be guarantee no infectious disease, smell or other hazardous materials.

There have been some exceptions, like when a grieving family won’t make a decision about disposition, but refrigeration usually mitigates any decomp in that case.

I think I mentioned once about a young lady whose mother died in a care facility that fortunately had refrigeration, but she went for over a week before calling a funeral home. It was a good thing she had a relative that worked for me part time who knew we could take care of everything through one of our funeral homes we transported for, and her mother was cremated fairly soon thereafter. Last I heard, the cremains were still in the closet of the relative that worked for me, as she never could deal with the loss of her mother.

The funeral home industry is more like a cross between church and a business office, with some funeral homes leaning more one direction than the other. While there are mysteries perceived about both types of entities, the bottom line is you’re working with people. If you like the people you’re working with, it doesn’t matter if there’s organ music in the background or if theres the clack and clang of photocopiers and fax machines.

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Another job in Denver

by Mortuary Transport Expert ~ July 30th, 2008

Since there’s been 2 job postings in the Denver area, there must be more business than ever. I like this ad better than the previous one, as he outlines the expectation of the job and the employee. I think the 4 day shift is probably best. I still don’t know what kind of shifts work best everywhere, but you have to see where your volume averages are. An example would be, is your volume mostly days or nights, weekends or weekdays?

If you’re considering hiring in your area, let me know, and I’ll post your job ad here free.

Mortuary Transport Service (Denver Metro)

Reply to: job-775196939@craigslist.org
Date: 2008-07-29, 4:20PM MDT

Mortuary transport service needing well mannered drivers with clean appearance. Full time position requires four days a week. Part time positions available. ‘On Call’ for twenty four hour shift. We respond to where someone has passed and take the deceased into our care. This is a ‘hands on’ position. Suit/tie and clean driving record, background and appearance a must. We provide vehicle, gas and training. Excellent compensation.

Please send resume, if you look like a good fit, we will contact you and set up an interview.

(No affiliation with other companies advertising on this site)

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MORTUARY TRANSPORT (DENVER METRO)

by Mortuary Transport Expert ~ July 28th, 2008

A new craigslist ad for part time work in Denver.

MORTUARY TRANSPORT (DENVER METRO)

The handling and transfer of human remains. Part time weekends available. Start training immediately. Call Nate for more details. 720-629-8263


Opportunities in Funeral Services Careers (Opportunities Inseries)

Terence J. Sacks. VGM Career Books 1997, Hardcover, 152 pages, $14.95

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Not embalming, the final act of green

by Mortuary Transport Expert ~ July 26th, 2008

I wrote once about Fernwood and their green burials. Now it looks like Holy Cross Cemetery in Colma, just south of the Golden Gate Bridge is thinking about having a green burial area.

Naturally, Joe and Pam are at the forefront of this custom of not embalming. I’m glad to see they’re being featured in this article.

Eco-friendly cemetery owners offer green death care

COLMA — Funeral Director Joe Stinson cradled a simple urn crafted out of sand.

Brown, smooth, and light in weight, the vessel when full of ashes will sink into the ocean and won’t leave a trace of debris.

It’s biodegradable, and a part of a slow growing movement dedIticated to green death care.

The trend is symbolic as more families find comfort in choosing to let loved ones return the earth naturally.

“That is how most humans have cared for (their) dead for thousands of years,” said Joe Sehee, executive director of the Green Burial Council. “People want the ending of life ritual to get in sync with the natural cycle. It provides a great deal of solace.”

Stinson and his business partner Pamela Taylor are both grief counselors and own Colma Cremation and Funeral Services.

The 9-year-old business is one of few funeral homes in the country that opts not to use metal caskets and does not perform embalming, which halts the decomposition process with formaldehyde.

Not only is it invasive, said Stinson, but the chemical will eventually seep into the ground once the body starts to decompose.

He said families are relieved to hear that embalming is not required by law.

According to a 2007 poll by the American Association for Retired Persons, 21 percent of people over 50 are interested in eco-friendly funeral services.

Likewise, American Cemetery Magazine reported recently that 43 percent of Americans over 50 are interested in green burial.

“There’s a peacefulness to it,” Stinson said Friday. “The idea is (loved ones) have spent a lifetime, let them rest.”

Sehee lauds Stinson for focusing on green burial, and getting families comfortable with refrigeration or dry ice.

Sehee, formerly of Marin County and now based in Santa Fe, N.M., said there are 12 exclusively green cemeteries in the nation.

There are 50 funeral homes that offer a green funeral package in the Green Burial Council’s network.

To make it easier for people to get what they want, the Green Burial Council works with funeral directors.

Sehee said many of them are uncomfortable with leaving out the embalming process.

“They don’t know what to do otherwise,” he said.

Embalming became the cornerstone of death care during the Civil War when the Union Army was trying to transport slain solders back to their families, Sehee said.

Using arsenic to embalm a body became a solution. Inevitably, embalming fluid became standard at mortuary schools, he added.

In the 1960s, cremation became another option for families.

Now, there’s green burial.

“Some people in the industry propped up this idea that embalming was necessary to stop airborne pathogens, but there was no evidence to back that up,” Sehee said.

Another issue that hasn’t been explored is to what extent are the chemicals and heavy metals from the coffins leeching into the ground water.

Larry Sharkey of San Ramon has worked for more than 25 years in the cemetery industry. During those years, he’s worked as a burial supervisor in Colma.

Sharkey said the heavy accumulation of biological fluids and chemicals will become a serious environmental problem.

“We must start looking at cemeteries from a standpoint of resources and environmental concern,” he said. “The problem is, no one has spent money to do the kind of research that proves there is a concern.”

Roger Appleby, general manager of Holy Cross Cemetery in Colma, has looked into sectioning off a portion of land for green burial.

Holy Cross has 200-acres of developed land. Currently, 100 acres are empty.

However, there is a reluctance to follow the trend.

Appleby is worried about liabilities.

First, safeguards have to be made to make sure someone who died from a communicable disease won’t be buried in the green section.

Second, people could trip on the grounds. Regular cemeteries use precast concrete vaults to hold the shape of the grave. The vaults wouldn’t be allowed in a green cemetery.

“We don’t like to be the first kid on the block,” Appleby said. “We want to make sure it’s not a fad starting under the guise of green only to be a liability. But we’re keeping an open mind to it.”


Dealing Creatively With Death

Jenifer Morgan (Editor). Upper Access 2001, Paperback, 160 pages, $5.00

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Cultural Divide - Pressed Into Mortuary Service

by Mortuary Transport Expert ~ July 26th, 2008

I suppose we should still be grateful for some of our laws and customs here in America.

This is an excerpt from a story about how the local ‘transit service’ people are punished for parking everywhere at a hospital by being forced to clean the mortuary and clean bodies.

It’s a different world there in Ghana. Makes me wonder…

A couple of weeks ago, the ‘army boys’ up at the 37 Military hospital (home of the infamous bats in the trees above), decided it was time to stop a growing practice that was causing some congestion on the throughway in front of the hospital. The private mini vans which take the place of a formal public transport system, have organized themselves over the years in Ghana, into fairly organized associations and each driver/vehicle belongs to a specific organization, with a specific route and stopping points. The hospital in question has become an unofficial meeting point for the vehicles – ‘tro tros’ to all of us in Ghana. This does create quite a mess, as the drivers pull over ‘en mass’, and chaos ensues, with hundreds of street sellers, shouting, scurrying and touting their wares to those getting into, hanging out the windows of, and transiting the tro tros. Passengers dart around as well, and can be seen dashing out in front of the oncoming traffic… a very unsafe practice and a nuisance to all.

However, methods of dealing with this in other societies might be to:

A) Create a public transport system with designated stations
B) Or at least, create a designated station for the existing associations of tro tros.
C) Add no stopping, no parking signs and have a police patrol in front of the hospital

I doubt that physically dragging the drivers and their ‘mates’ (the guys who hang out the door calling out the destination and collecting money from the passengers), down into the mortuary of the hospital and forcing them into hard labour would be on the list.

Hundreds of drivers over the course of a few days were physically beaten and made to do such things as weed the lawns of the hospital, clean the floors of the mortuary, and even clean and carry corpses within the mortuary.


The Autopsy Files

Hbo Home Video 1994, DVD, $12.24

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Would You Work For This Funeral Home?

by Mortuary Transport Expert ~ July 26th, 2008

While there may be some extenuating circumstances that may allow for some of the complaints listed in this story, I know first hand that some embalmers don’t clean up after themselves and some funeral home owners try to cut corners without anyone noticing.

With my experience, I’d say it wasn’t more than 1 in fourty or fifty funeral homes, but there are times when embalming tables are not cleaned and bodies or other remains are not properly disposed or stored.

I found that a one time deal, I could over look, but every funeral home I ever went to always knew that they could get inspected any time unexpectedly, so they always kept everything clean and neat. Of course, California may have even more strict laws about funeral homes than a state like Missouri, but I doubt by much.

It’s part of the reason I didn’t have too much trouble doing mortuary transport, because most funeral homes were kept clean. The embalmer always rinsed his table when he was done. Dressing tables were always wiped down. You didn’t have unrefrigerated bodies laying around that weren’t embalmed. It’s just a matter of doing the job right. This story is probably one of the reasons a lot of people are creeped out by dead bodies.

State seeks to shutter mortuary

State officials are suing to force a Columbia funeral home to close, alleging that three recent inspections uncovered gruesome conditions there, including a body that had been decaying in an electrical room for nearly a year.

Other health standards violations cited at Warren Funeral Chapel in a suit filed in Boone County Circuit Court included undertakers’ reusing caskets, the storage of human organs in a garbage bag, the reuse of dirty embalming tools and a blood-covered embalming table.

“There’s no question that what happened here needs to be stopped,” Attorney General Jay Nixon said in a prepared statement. “The defendants need to be stopped from practicing as funeral directors and embalmers until or unless they can verifiably demonstrate they can operate within the law.”

Harold Warren Sr., 75, and Harold Warren Jr., 48, are both named as respondents in the suit. For years, Warren Sr. was the funeral director in charge of the chapel at 12 E. Ash St. until he turned over the directorship to his son, Warren Jr., in February.

The suit contends the Warrens’ operation “constitutes a substantial probability of danger to the public health, safety and welfare of the employees and clients of Warren Funeral Chapel, and of the general public.”

Warren Sr. was Columbia’s first black city councilman. Warren Funeral Chapel has been operated by the family for 38 years and is one of the only minority-owned funeral homes in Mid-Missouri. The business previously occupied the former residence of J.W. “Blind” Boone.

“I’m baffled,” said Lorenzo Lawson, who officiated at many funerals arranged by Warren Sr. “It is an institution in the African-American community and to hear something like that is pretty devastating.”

The alleged violations caught the attention of state inspectors after complaints about a July 5 visitation service for George Edwards. In the days before the service, relatives said, the smell of a decaying body was evident.

On July 2, “when we went to make the final arrangements, it was just sort of a faint smell,” recalled Edwards’ aunt, Edith Prince. The next day, “when we went for the prayer service, it was just horrendous. And then Saturday, when we got there for the” visitation “service, it still smelled, but Mr. Warren was walking around with air fresheners in his pocket, and they had scented candles burning. He acted like nothing was wrong.”

Prince said when she complained that the family spent $4,650 for the service and expected better treatment, Warren Sr. denied the odor existed. “Some people said they got sick. It was kind of nauseating,” she said. “But I tried to focus on the ceremony itself and not pay attention.”

Lawson, who officiated at the Edwards service, confirmed there was an odor of decay.

In a July 10 interview with the Tribune, Warren Sr. denied any problems with the Edwards funeral.

“People are fearful and their mind wanders,” he said of the odor complaints. “I stand by it 100 percent. I burn a deodorant in here, and you may smell the deodorant, but you don’t smell no body in here or nothing like that.”

Asked whether the odor might have come from another body at the funeral home, he said no. “There wasn’t another body in the building.”

But state inspectors found otherwise. The suit alleges that on July 11, inspectors for the state Board of Embalmers and Funeral Directors discovered the body of a woman, who had died Sept. 9 of hepatitis B, hepatitis C and alcoholic hepatitis. The body was zipped inside a double body bag and stored in an electrical room. The body, according to the suit, was “in an advanced stage of decay,” and was neither embalmed nor refrigerated.

Warren Sr. said the woman’s body had recently been moved from another casket. When investigators opened the casket, they reported a strong odor and a cockroach ran out. Inside, they saw bodily fluids collecting alongside powder formaldehyde. The Boone County medical examiner’s office later had the body cremated.

In subsequent inspections, investigators allegedly found evidence the Warrens were routinely storing bodies without refrigeration or embalming fluid for more than 24 hours, in violation of state law. The suit alleges the funeral chapel “does not have a refrigeration unit for the storing of human remains.”

On July 16, inspectors allegedly found a garbage bag containing human organs inside a casket alongside another body. Warren Sr., according to the lawsuit, said the organs were from a person who had been buried the previous day. He told inspectors he had forgotten to bury the organs. The embalmers board alleges the organs belonged to an unknown body.

The suit alleges that Warren Sr. routinely handled bodies with his bare hands and used soiled instruments. It also alleges the funeral chapel “has failed and/or refused to properly guard against contagious, infectious and communicable diseases” as mandated by state law.

The attorney general is asking a circuit judge to issue an injunction ordering the Warrens to close the chapel until they can show they can operate within state law. In addition, the state alleges unfair trade practices by Warren Funeral Chapel and seeks a trial that could result in court-ordered fines, as well as damages for anyone harmed by the Warrens’ business practices.

Reached by phone last night, Warren Sr. declined to comment about the suit, saying he had received nothing in writing from Nixon’s office.

Would you do removals or do other work for a funeral home like this?


Cemetery Stories

Katherine Ramsland. Harper Paperbacks 2001, Paperback, 256 pages, $6.94

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